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Rule-based chatbot vs conversational AI agent – know the difference before you build
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Conversational messaging explained: the smart way to connect, convert, and keep customers
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No internet, no problem: How tailored offline messaging apps deliver where standard options fail
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What is live chat and how it shapes the digital customer experience?
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Omnichannel vs multichannel communication: how to grow your loyal customer base (without breaking the bank)
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Secure business communication. Is it worth it to build a custom instant messaging platform?
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Internal communication software deserves a second look. Here’s what to know before you switch (or build your own)
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Twilio alternatives: off-the-shelf or custom-built? What’s best for your business?
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Outgrowing Sendbird? 5 alternatives that could work – or when it’s time to build your own
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Why ready-to-use private live streaming platforms are failing your business – and what to do about it
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ManyChat alternatives - from off-the-shelf solutions to custom chatbot development
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Beyond Discord: video game chat integration benefits that external platforms cannot match
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The rise and fall of Skype: exploring the top Skype alternatives
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Top 5 GetStream alternatives: when to buy, when to build, and how to choose the right chat platform
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Beyond the cloud – how self-hosted chat can help you to regain control over your business communications?
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Rocket.Chat alternatives and why a custom solution might better serve your organization
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Reshaping educational landscape with school communication apps
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AI demand forecasting: how AI-based techniques drive smarter business planning
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How to integrate AI into your website: a guide for business leaders
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Beyond Siri and Alexa: How AI assistants transform business operations through automation and personalization?
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AI accuracy matters: how we build accurate AI systems that deliver real results
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Building beyond the basics – why AI in CRM requires a custom approach?
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Navigating the road ahead. Why custom AI in automotive solutions matter?
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The ultimate guide to AI code generation for businesses
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5 AWS services to supercharge your frontend development
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Chat Apps
E-commerce
The power of a buyer-to-seller chat: implementing custom live chat into your marketplace
Discover how adding a buyer-to-seller chat to your marketplace can improve user experience, boost sales, and foster a vibrant community within your platform.
Chat Apps
Engineering a scalable backend for a messaging app like WhatsApp – 4 key principles
Building a scalable chat app is an enormous technological challenge. Here are the four key principles of engineering a reliable messaging app that doesn't crash.
Chat Apps
The ultimate guide to custom instant messaging app development
Planning to build a messaging app? We outline everything you need to know about the process: the timeline, pricing, monetization strategies and more.
Chat Apps
22 companies using XMPP and ejabberd to build instant messaging services
Building an app that can handle even the fragment of a scale at which the top chat apps like WhatsApp operate requires a well-thought-out messaging infrastructure.